Privacy Policy

Effective Date: April 26, 2025

Welcome to docsico.com ("Website", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website or engage with our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, or any information you provide voluntarily.
  • Technical Data: IP address, browser type, device info, and behavior via cookies, Google Analytics, and Meta Pixel.
  • Payment Information: Transaction data processed securely through PhonePe.
  • Other Information: Details shared through communication (email, Telegram, etc.).

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries and support requests
  • Process payments
  • Analyze performance and improve user experience
  • Send promotional content (if consented)
  • Ensure security and prevent fraud

3. Cookies and Tracking Technologies

We use cookies, Google Analytics, and Meta Pixel to understand user behavior, serve relevant content, and measure marketing effectiveness. You can manage cookies via browser settings.

  • Understand user behavior
  • Serve better, more relevant content
  • Measure marketing performance

You can control cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share data only with trusted service providers (e.g., payment processors, marketing tools) who are obligated to keep your information confidential.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, regulatory, tax, accounting, or reporting requirements

When we no longer need your personal data, we securely delete or anonymize it.

6. Your Data Protection Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict the processing of your personal data
  • Withdraw consent at any time (for communications based on consent)

To exercise any of these rights, please contact us at the information provided below.

7. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected such information, please contact us for deletion.

8. Security Measures

We implement industry-standard security measures to protect your information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before submitting any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, specifically the jurisdiction of Surat, Gujarat.

Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of Surat, Gujarat.

12. Indemnification

You agree to indemnify, defend, and hold harmless Docsico (OPC) Private Limited and its directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your:

  • Use or misuse of the Website
  • Violation of these Terms
  • Violation of any law or rights of a third party

13. Disclaimers

Our Website and services are provided on an "as-is" and "as-available" basis.

We do not guarantee that the Website will be error-free, secure, or uninterrupted.

We make no warranties, express or implied, regarding the reliability, accuracy, or completeness of any information provided.

14. Services and Payment

14.1 Service Offerings

Our services are subject to change, update, or withdrawal without prior notice.

14.2 Pricing

Prices for our services are as listed or as agreed through custom proposals. We reserve the right to modify prices at any time.

14.3 Payments

Payments for services are processed via PhonePe or as otherwise agreed. All payments must be completed before services are rendered unless otherwise specified.

15. User Accounts and Information

If you provide information through a form or sign up for any service:

  • You agree to provide accurate and complete information.
  • You are responsible for maintaining the confidentiality of any login credentials.
  • You are responsible for all activities under your account.

We reserve the right to suspend or terminate accounts violating these Terms.

15.1 Intellectual Property Rights

All content on this Website including text, graphics, logos, images, videos, software, and design — is owned by Docsico (OPC) Private Limited or our licensors.

You may not:

  • Copy, modify, distribute, or reproduce any material from this Website
  • Use our trademarks, logos, or brand elements without prior written consent

15.2 Use of the Website

You agree to use our Website:

  • For lawful purposes only
  • Without violating the rights of others
  • Without attempting to disrupt or damage the Website or its functionality

You must be at least 18 years old to use our services or Website.

16. Contact Us

Company: Docsico (OPC) Private Limited

Location: Surat, Gujarat, India

Email: info@docsico.com

Phone: +91 9725655651