About Docsico · Surat, Gujarat

People who understand how businesses grow online.

Docsico is a Surat-based eCommerce and digital services company. Meet the team, discover our journey and explore the practical experience behind our work.

Who we are

A Surat-based team working across marketplace operations, digital marketing, creative production and eCommerce education.

Client services remain our foundation. Docsico Academy is our additional learning pathway.

Exterior of Docsico office in Surat
Our office · Surat, Gujarat

Our purpose

Business growth starts with understanding people.

We help clients adopt new and emerging technologies through thoughtful, practical services. From getting started on a marketplace to building a digital brand, our aim is to help businesses move forward with clarity.

Result-focused approachCollaborative workDedicated expertise

Our mission

Make digital commerce and marketing more approachable.

We combine operational knowledge, creative work and transparent communication to support the different stages of a customer's business journey.

Agency services + practical education

Why Docsico

Work you can see. Services you can understand.

When you choose a service partner, the people, production capabilities and day-to-day process matter. Here's what you can actually explore about Docsico.

01

Real people, real workplace

Meet our leadership, see the original office photographs and watch two genuine workplace videos farther down this page.

Meet the people ↗
02

Marketplace work, beyond setup

Our scope covers onboarding, listings, catalogue quality, marketplace advertising and ongoing account operations—depending on your requirements.

Explore service scope ↗
03

In-house creative capabilities

Photography, marketplace-ready images, design and website services can support the same brand journey, without assuming every client needs every service.

See inside Docsico ↗
04

Clarity before commitment

Start with a discussion about your marketplace, products and goals. The proposed scope, documentation and commercial terms should be agreed before work begins.

Discuss your requirements ↗

The images and videos below document Docsico's own work environment. They do not imply guaranteed marketplace approvals or sales results.

What we do

One team. Six complementary service areas.

A quick overview of the work we support. Explore a service to see scope, deliverables and next steps.

Choose a capability to explore the relevant Docsico service. Where a dedicated page is not available, the service remains an informational highlight.

Need support with a marketplace, website, ads or photography?

Tell us what you sell and the service you need. We'll discuss the appropriate scope before suggesting next steps.

Discuss Your Requirements ↗

Our journey

A story that grew with our people.

From a small beginning in 2020 to a wider range of digital services today, this journey has been shaped by real workplaces, people and client relationships.

2020

A small team and a big ambition

Docsico began with a simple idea: help brands find practical ways to grow online. This first chapter was about people, learning and the determination to build something useful.

2021

Building the foundation

An early workspace, hands-on marketplace learning and more client projects helped turn that idea into a functioning business.

Docsico early office interior
2022

A stronger team and company

The team grew, our working environment developed and Docsico formalised its company structure—supporting a broader range of client work.

Real Docsico team working at office desks
2023–2024

Growing beyond Amazon

Docsico expanded its work with fashion and lifestyle sellers, including Myntra onboarding and ongoing marketplace support.

Myntra
2025

More opportunities for sellers

Amazon-focused marketplace services and international-selling support became part of Docsico’s wider eCommerce experience.

Docsico team at Amazon visit

Docsico today

The next chapter is still being written.

Marketplace support, digital marketing, websites, photography and practical education—all built on the experience of our people and the businesses we serve.

Leadership

Meet the people behind Docsico.

Real experience, different perspectives and a shared focus on moving the business forward.

Original portrait of Simmy Jiwani

Founder & Managing Director

Simmy Jiwani

The driving force and the backbone of Docsico, with a wealth of experience spanning 8 years with eBay and Flipkart, and 3 years with Amazon. Simmy Jiwani has a deep understanding of e-commerce ecosystems. Her dynamic leadership, innovative mindset, and unwavering commitment are the foundation of our company's growth.

Original portrait of Munish Dutt

Chief Executive Officer

Munish Dutt

A seasoned leader with 22 years in the Indian Air Force and 18 years in corporate administration and sales. Mr. Dutt drives Docsico with discipline, vision, and strategic excellence.

Original portrait of Zoya Jiwani

Chief Financial Officer

Zoya Jiwani

A Chartered Accountant with unparalleled financial expertise and 6 years of experience across Canada CA, USA CA, and India CA. Ms. Jiwani ensures our financial strategies are robust, efficient, and aligned with our mission for growth.

Inside Docsico

Real teams. Real working environments.

Beyond services and platforms, Docsico is made up of people who plan, create, photograph, build websites, manage accounts and support clients.

We want visitors to see the real workspace and genuine company life—not generic stock imagery.

Docsico team with Amazon award
Inside DocsicoOriginal company footage
Docsico people and workspace1 / 4 ›
Our people and workspaceOriginal company photographs

New at Docsico

Industry experience, now shared through Docsico Academy.

Alongside our client services, we offer practical eCommerce training for learners, working professionals and aspiring entrepreneurs.

Marketplace operations, listings, onboarding and account management are taught through structured learning, guided practice and practical examples.

Small-group learningPractical exercisesMarketplace-focused programmes
Docsico Academy classroom

Our teams

The specialists behind the work.

Meet the team leads who guide each function at Docsico.

01

Marketplace Operations

Seller onboarding, catalogues and account management.

Team lead

Marketplace Navigator, E-commerce Team Lead

E-commerce Team Lead

Marketplace Navigator

Directs the e-commerce operations team, optimizing listings and ensuring seamless marketplace management.

02

Digital Marketing & Social

Advertising, content planning and analytics.

Team lead

Digital Voice Strategist, Social Media Marketing Team Lead

Social Media Marketing Team Lead

Digital Voice Strategist

Leads the social media team, crafting strategies that amplify brand presence and drive engagement.

03

Design & Website Development

UI/UX, websites, graphics and creative production.

Team leads

Design Maestro, Graphic Design Team Lead

Graphic Design Team Lead

Design Maestro

Leads the creative design team, crafting visually compelling identities that captivate audiences and elevate brand presence.

Code Craftsman, Web Development Team Lead

Web Development Team Lead

Code Craftsman

Guides the web development team, building high-performing websites with flawless functionality and user experience.

04

Docsico Studio

Product photography, model shoots and visual assets.

Team lead

Visual Storyteller, Motion Design Team Lead

Motion Design Team Lead

Visual Storyteller

Heads the motion graphics team, delivering impactful animations and videos that bring stories to life.

05

Administration & Support

Communication, coordination and operational support.

Team lead

Operations Anchor, Admin Team Lead

Admin Team Lead

Operations Anchor

Oversees administrative operations, maintaining organizational efficiency and streamlining processes.

06

Sales & Client Growth

Growth strategy and long-term client relationships.

Team lead

Revenue Architect, Sales Team Lead

Sales Team Lead

Revenue Architect

Manages the sales team, developing strategies to drive growth and foster strong client relationships.

07

Academy & Training

Teaching, practical learning and course support.

Learning format

Docsico Academy & Training team
Small-group learningPractical exercisesMarketplace-focused programmes

Experience & platforms

Built around real marketplace and digital workflows.

Explore the marketplaces and advertising platforms our team works with. Select a platform to view Docsico’s relevant service information.

Common questions

Questions before you connect?

A few essentials about our team and training. For service terms, onboarding, payments and other questions, explore our full FAQ page.

What does Docsico help businesses with?

We support marketplace onboarding and account management, marketing, social media, websites, studio production and business services.

Where is Docsico located?

Our office is in Surat, Gujarat. Many consultations and services can also be coordinated remotely.

Who leads Docsico?

Docsico is led by Founder & Managing Director Simmy Jiwani, CEO Munish Dutt and CFO Zoya Jiwani.

What is Docsico Academy?

Our training initiative offers practical eCommerce learning. Course availability and current batch details are confirmed through Academy enquiries.

Looking for more detailed answers?

Explore onboarding, documents, service scope, timelines, fees and policies on the dedicated FAQs page.

View All FAQs ↗

Connect with Docsico

Looking for business support or ready to learn eCommerce?

Choose the conversation that best matches your goals.