TSM – The Souled Merchant | Premium Men’s Ethnicwear Brand

Summary - What Docsico Did:
- Positioned TSM as a premium, modern men’s ethnicwear brand.
- Designed a mobile-first, boutique-like website highlighting key collections.
- Created high-quality visuals showcasing craftsmanship and heritage.
- Optimized SEO, keywords, and content for organic discovery.
- Implemented smooth e-commerce features: sizing, zoom, wishlist, gifting, and checkout.
- Supported seasonal campaigns and festive collection launches.
- Conducted QA, performance testing, and launch optimization.
- Ran digital marketing campaigns: social media, influencers, and email marketing.
- Improved conversions, engagement, and brand perception online.
1. Understanding the Brand & Audience+
Goal: Connect with style-conscious men seeking premium ethnicwear.
What We Did: Studied competitors, customer personas, and product preferences.
Result: Clear direction for website design and messaging.
2. Strategic Website Planning+
Goal: Structure the site for easy browsing and seamless shopping.
What We Did: Designed sitemap, product categories, filters, and mobile-first UX.
Result: Intuitive and fast navigation.
3. Brand Identity & Visual Design+
Goal: Reflect TSM’s premium, masculine, and cultural style.
What We Did: Selected typography, color palette, layouts, and UI elements.
Result: Elegant, consistent brand presence online.
4. UX/UI & Shopping Experience +
Goal: Make shopping simple, fast, and engaging.
What We Did: Designed product grids, hero banners, sizing guides, and smooth checkout.
Result: Improved conversion and lower cart abandonment.
5. Visual Content & Photography +
Goal: Highlight product details, textures, and heritage.
What We Did: Studio and lifestyle photoshoots for key collections.
Result: Stronger engagement and elevated product perception.
6. SEO & Content Optimization +
Goal: Increase discoverability and organic traffic.
What We Did: Optimized meta tags, product descriptions, and keywords like “designer kurta sets” and “groomwear India.”
Result: Better search rankings and targeted website traffic.
7. E-Commerce Setup+
Goal: Provide premium, secure, and convenient online shopping.
What We Did: Implemented zoom, wishlist, gifting, easy returns, and shipping tracking.
Result: Smooth checkout and enhanced user confidence.
8. Testing & Launch +
Goal: Ensure optimal performance and reliability.
What We Did: Cross-device and browser testing, optimized images, and fixed bugs.
Result: Flawless website launch with minimal errors.
9. Growth & Campaign Support+
Goal: Boost sales and brand awareness.
What We Did: Supported seasonal drops, festive campaigns, social media marketing, influencer collaborations, and email campaigns.
Result: Increased engagement, repeat purchases, and strong brand recall.
Outcome & Key Results
Metric | Before | After |
---|---|---|
Avg. Monthly Website Orders | ~5,000 | ~42,000+ |
Avg. Conversion Rate | 1.1% | 4.4★ |
Avg. Order Value | ₹2,400 | ₹3,200 |
Bounce Rate | 48% | 27% |
Customer Satisfaction / Feedback | Limited reviews | 4.5★ average rating on product pages |
Repeat Purchase Rate | ~8% | ~22% |
SEO / Organic Visibility | Low | Top 5 ranking for key search terms (designer kurta, groomwear India) |
Page Load Speed | 7.2s | 2.8s |