Goyal’s on Its E-Commerce Journey: Sparking Imagination with Toys & Baby Essentials

Summary - What Docsico Did:
- Strengthened digital footprint on Amazon India.
- Positioned Ghoyals as a trusted, affordable, family-friendly brand.
- Optimized marketplace presence with SEO and enhanced listings.
- Designed creatives and improved product storefront.
- Ran performance marketing campaigns for better reach.
- Implemented customer-focused growth strategies.
- Implemented customer-focused growth strategies.
1.Research & Understanding the Brand+
Goal:Understand Ghoyals’ identity as a baby & kids products brand.
What We Did:
- Analyzed competitors in the kids’ toy & essentials category.
- Studied customer buying behavior (focus on price sensitivity, reviews, and bundled deals).
- Defined personas: parents with toddlers, gift buyers, and bargain seekers.
Result: A clear framework to position Ghoyals as both affordable and reliable.
2.Strategy & Planning+
Goal:Build a scalable Amazon growth plan.
What We Did:
- Defined a funnel: awareness → product discovery → conversion → repeat purchase.
- Structured promotions around Mega Saver Deals and seasonal campaigns.
- Identified keywords and high-demand sub-categories to focus on.
Result: A structured roadmap to expand and strengthen Ghoyals’ Amazon presence.
3.Visual Identity & Creative Design+
Goal:Present Ghoyals as fun, safe, and value-driven.
What We Did:
- Designed playful, kid-friendly banners and infographics.
- Developed A+ content with lifestyle imagery, comparison charts, and FAQs.
- Crafted visuals highlighting trust factors: safety, durability, fast delivery.
Result: Stronger brand perception and better customer engagement.
4.Amazon Storefront & Listings Optimization +
Goal:Improve product discoverability and conversions.
What We Did:
- Optimized titles, descriptions, and bullet points with high-volume keywords.
- Enhanced listings with HD images, lifestyle shots, and infographics.
- Created an Amazon storefront showcasing Ghoyals’ product range and best deals.
Result: Improved ranking, higher click-through rate (CTR), and boosted conversions.
5.SEO & Content Marketing +
Goal:Drive organic sales through optimized content.
What We Did:
- Researched toy & baby care keywords.
- Implemented optimized backend keywords, meta data, and alt text for images.
- Added educational content around product safety, usage tips, and gift ideas.
Result: Higher organic discoverability and steady traffic growth.
6.Performance Marketing & Campaigns +
Goal:Scale sales via targeted promotions.
What We Did:
- Ran Amazon PPC campaigns (sponsored products & brand ads).
- Executed festive sales, bundle promotions, and lightning deals.
- Deployed retargeting ads to capture drop-off customers.
Result: Increased RoAS, strong festive sales spike, and repeat customer growth.
7.Customer Education & Dentist Endorsements+
Goal:Build credibility and customer confidence.
What We Did:
- Highlighted USPs like secure payments, quality tested products, fast delivery.
- Encouraged verified purchase reviews with follow-up.
- Added comparison charts to show Ghoyals’ value over competitors.
Result: Higher ratings, better review quality, and stronger trust factor.
8.Performance & Testing+
Goal:Ensure maximum conversions and customer satisfaction.
What We Did:
- A/B tested product images, titles, and ad creatives.
- Monitored return/refund patterns and adjusted listings accordingly.
- Optimized pricing strategies with bundle packs.
Result: Improved conversion rates and reduced bounce rates.
9.Growth & Ongoing Support+
Goal:Scale Ghoyals’ long-term presence on Amazon.
What We Did:
- Provided monthly performance reports.
- Suggested seasonal product pushes (e.g., festive toys, blankets in winter).
- Built customer retention funnels through remarketing & deals.
Result: Consistent growth, higher repeat purchase rates, and improved brand loyalty.
Outcome & Key Results
- Amazon Growth: Increased sales, CTR, and overall brand ranking.
- Brand Trust: Improved ratings & customer reviews with visible quality assurance.
- Sales Boost: Seasonal promotions and deals improved conversions significantly.
- Customer Loyalty: Repeat purchases grew with bundled offers & remarketing.
- Market Presence: Ghoyals positioned itself as a trusted, affordable kids’ essentials brand.