Goyal’s on Its E-Commerce Journey: Sparking Imagination with Toys & Baby Essentials

Oracura

Summary - What Docsico Did:

  • Strengthened digital footprint on Amazon India.
  • Positioned Ghoyals as a trusted, affordable, family-friendly brand.
  • Optimized marketplace presence with SEO and enhanced listings.
  • Designed creatives and improved product storefront.
  • Ran performance marketing campaigns for better reach.
  • Implemented customer-focused growth strategies.
  • Implemented customer-focused growth strategies.

1.Research & Understanding the Brand+

Goal:Understand Ghoyals’ identity as a baby & kids products brand.

What We Did:

  • Analyzed competitors in the kids’ toy & essentials category.
  • Studied customer buying behavior (focus on price sensitivity, reviews, and bundled deals).
  • Defined personas: parents with toddlers, gift buyers, and bargain seekers.

Result: A clear framework to position Ghoyals as both affordable and reliable.

Otabu

2.Strategy & Planning+

Great_Customer_Service

Goal:Build a scalable Amazon growth plan.

What We Did:

  • Defined a funnel: awareness → product discovery → conversion → repeat purchase.
  • Structured promotions around Mega Saver Deals and seasonal campaigns.
  • Identified keywords and high-demand sub-categories to focus on.

Result: A structured roadmap to expand and strengthen Ghoyals’ Amazon presence.

3.Visual Identity & Creative Design+

Goal:Present Ghoyals as fun, safe, and value-driven.

What We Did:

  • Designed playful, kid-friendly banners and infographics.
  • Developed A+ content with lifestyle imagery, comparison charts, and FAQs.
  • Crafted visuals highlighting trust factors: safety, durability, fast delivery.

Result: Stronger brand perception and better customer engagement.

Trademark

4.Amazon Storefront & Listings Optimization +

PPT Approval

Goal:Improve product discoverability and conversions.

What We Did:

  • Optimized titles, descriptions, and bullet points with high-volume keywords.
  • Enhanced listings with HD images, lifestyle shots, and infographics.
  • Created an Amazon storefront showcasing Ghoyals’ product range and best deals.

Result: Improved ranking, higher click-through rate (CTR), and boosted conversions.

5.SEO & Content Marketing +

Otabu

Goal:Drive organic sales through optimized content.

What We Did:

  • Researched toy & baby care keywords.
  • Implemented optimized backend keywords, meta data, and alt text for images.
  • Added educational content around product safety, usage tips, and gift ideas.

Result: Higher organic discoverability and steady traffic growth.

6.Performance Marketing & Campaigns +

Goal:Scale sales via targeted promotions.

What We Did:

  • Ran Amazon PPC campaigns (sponsored products & brand ads).
  • Executed festive sales, bundle promotions, and lightning deals.
  • Deployed retargeting ads to capture drop-off customers.

Result: Increased RoAS, strong festive sales spike, and repeat customer growth.

Otabu

7.Customer Education & Dentist Endorsements+

Nykaa

Goal:Build credibility and customer confidence.

What We Did:

  • Highlighted USPs like secure payments, quality tested products, fast delivery.
  • Encouraged verified purchase reviews with follow-up.
  • Added comparison charts to show Ghoyals’ value over competitors.

Result: Higher ratings, better review quality, and stronger trust factor.

8.Performance & Testing+

Goal:Ensure maximum conversions and customer satisfaction.

What We Did:

  • A/B tested product images, titles, and ad creatives.
  • Monitored return/refund patterns and adjusted listings accordingly.
  • Optimized pricing strategies with bundle packs.

Result: Improved conversion rates and reduced bounce rates.

9.Growth & Ongoing Support+

Goal:Scale Ghoyals’ long-term presence on Amazon.

What We Did:

  • Provided monthly performance reports.
  • Suggested seasonal product pushes (e.g., festive toys, blankets in winter).
  • Built customer retention funnels through remarketing & deals.

Result: Consistent growth, higher repeat purchase rates, and improved brand loyalty.

Outcome & Key Results

  • Amazon Growth: Increased sales, CTR, and overall brand ranking.
  • Brand Trust: Improved ratings & customer reviews with visible quality assurance.
  • Sales Boost: Seasonal promotions and deals improved conversions significantly.
  • Customer Loyalty: Repeat purchases grew with bundled offers & remarketing.
  • Market Presence: Ghoyals positioned itself as a trusted, affordable kids’ essentials brand.